Clinics, Seminars, Workshops, & Panels
CABDA East
Event Schedule
EXHIBIT HALL HOURS
Tuesday, March 5th
Education Day, No Exhibits
Wednesday, March 6th
10am - 5pm
Badge Pickup from 9am-4:30pm
Thursday, March 7th
10am - 3:00pm
Badge Pickup from 9am-2:30pm
Education Day - Tuesday, March 5th
The day before the CABDA Show is usually reserved for Exhibitor Load-In and Setup. But due to popular demand, we have added an Education Day for in-depth training, corporate meetings, and certifications.
Pre-Registration is required.
NBDA P2 Workshop
Tuesday, 8am-5pm
Group discussions on key topics impacting our industry today combined with small group sessions will allow you to deeply analyze your operation, learn from other retailers, and walk away with insights to grow profitability and drive your business into the future.
LEARN MORE AND REGISTER HERE
Host Your Sales Meeting or Group Training at CABDA!
The day before The Show for Bike Shops is the perfect time to bring your team together! Multiple room size options as well as catering and A/V services.
Contact [email protected] for availability.
Shimano Tech Clinics
Shimano Tech Clinics Take Place in the Training Room located off of our lobby.
Space is limited. To secure your spot please pre-register: CLICK HERE
Day One - March 6
Wednesday, 8:00am-5pm
8:00-9:30 AM:
Toggle Mechanical Front Derailleur
This will be a full breakdown to understand the step by step process of Toggling Front Derailleurs with hands on installation and adjustment.
10:00-11:30 AM:
Brake Bleeding: GRX Brake System
This class will explain Shimano's bleed process and will also involve hands on bleeding and troubleshooting.
12:30-1:30 PM:
Shadow+ Rear Derailleur Service
This class will go through teardown, cleaning, rebuilding the vital components of any Shadow+ Rear Derailleurs.
2:00-2:45 PM:
Di2 / STEPS Troubleshooting
This course will go over the steps for troubleshooting Di2 and Shimano E-bike systems. As well as hands on pairing and customization of 12sp road systems.
3:15-3:45 PM:
Shimano CUES
This seminar will go through the new CUES groups and their features and benefits.
CLICK HERE to Register
Day Two - March 7
Thursday, 8:00am-3pm
8:00-9:30 AM:
Toggle Mechanical Front Derailleur
This will be a full breakdown to understand the step by step process of Toggling Front Derailleurs with hands on installation and adjustment.
10:00-11:30 AM:
Brake Bleeding: GRX Brake System
This class will explain Shimano's bleed process and will also involve hands on bleeding and troubleshooting.
12:30-1:30 PM:
Shadow+ Rear Derailleur Service
This class will go through teardown, cleaning, rebuilding the vital components of any Shadow+ Rear Derailleurs.
2:00-2:45 PM:
Di2 / STEPS Troubleshooting
This course will go over the steps for troubleshooting Di2 and Shimano E-bike systems. As well as hands on pairing and customization of 12sp road systems.
CLICK HERE to Register
Bike Fit Clinics
We are very pleased to unveil our enhanced offering of Bike Fit Courses. Special thanks to Happy Freedman for organizing this exceptional lineup of experts.
The Center For Bike Fit: www.happyfreedman.com
Fit Clinics Take Place on our show floor in the Fit Zone Seminar Space.
Day One
Wednesday, March 6th
10:30 AM:
The Pelvic Floor Explained
Samantha Antonietti. PT, DPT
Core Dynamics Physical Therapy
11:30 AM:
Faster, Stronger, Longer: Using Nutrition and Movement Screens to Improve Performance and Recovery
Jason Machowsky. RD, CSSD, CEP, CSCS
12:30 PM:
Focusing on Bike Fit to Drive Profits
Greg Robidoux, Serotta International Cycling Institute
2:00 PM:
Orthosis in Bike Fitting & Lower Extremity Corrections
Jason Barcoff. Virtualbikefitting.com
3:00 PM:
Myths & Mistakes in Bike Fitting
Happy Freedman. The Center for Bike Fit
Day Two
Thursday, March 7th
10:30 AM:
Psychological Approaches to Bike Fit
Dr. Christopher Biggs, Psychologist and Bicycle Fit Specialist
11:30 AM:
Bike Fitting: Improving Technical Skills
Jason Balogh. Revolution Cycling
12:30 PM:
The Business of Bike Fitting - Discussing the P&L of X/Y
Steven LeBoyer. Savile Road
DAY ONE - Wednesday, March 6th
Sessions at CABDA take place either on the show floor in our breakout spaces: THE LAB, THE BACKYARD, THE ALLEY...Or in our seminar rooms located off of the main lobby.
Rider Engagement-
Unlocking the Full Potential of E-Bikes
Presented by Pamela Murray, CyclingSavvy
10:30am, The Backyard
This session will offer invaluable tips and techniques to help your customers realize the full speed and transportation potential of e-Bikes, and do so safely, legally, and confidently.
It aligns perfectly with the vision of a better and more sustainable usage of e-Bikes. With the right techniques, anyone can navigate in and around traffic on a bike with confidence and safety, in a stress-free and fun manner.
Learn the right way to talk to customers to alleviate their fears and anxiety... And also keep them safe!
Your customers have the latest in bicycle “hardware” with their purchase of an e-Bike. Now they need the latest "software" (CyclingSavvy’s tips and techniques) to use the full speed and transportation of their e-Bikes!
It's Electric!
Accelerating Your E-Bike Trade-Ins
Presented by Allesandro Pregel, Upway
11:00AM, The LAB
E-Bikes are not going away. And on e-bike customers spend more money and upgrade bicycles more frequently than traditional bike owners. Learn how you can remove one of the major obstacles to new e-bike purchases by offering a trade-in program.
Solution Center -
Selling Services to Personalize the Rider Experience
Presented by Brennan Marquez
Specialty Retail Consultancy
11:00AM, The ALLEY
What do you do in your business to curate your rider's experience? What can you do? We will explore some of the services that you can offer through your shop to refine your rider's experience with their bike past the point of sale.
Keynote-
The Power of Bike Shop Data
Presented by Jay Townley, Human Powered Solutions
12PM, The Backyard
There are essential Key-Performance-Indicators (KPI’s) that every bike shop, no matter what the size should compare to their business plan no less than every month. Every bike shop business plan should be crafted using the typical KPI’s provided by the NBDA and discussed in this seminar!
NBDA Profitability Workshop #1 -
Retailer Strengths & Weaknesses
12:00 PM, NBDA Booth
Join NBDA President Heather Mason in a workshop inspired to unite retailers in conversations focused on identifying specialty retailer strengths and weaknesses within the current state of retail and then working in small groups to brainstorm ways to capitalize and strengthen.
Service Department Profitability
Presented by Brennan Marquez, Specialty Retail Consultancy
1pm, The Alley
Are you getting the most out of your service department? How many people who acquire a bicycle from you return to have service work done? Is your service department a profit center for your shop? In this session we will focus on some of the measurements that you can track to determine your rider's engagement. And we'll focus on Service Department efficiencies and strategies to improve profitability.
It's Electric! -
The Importance of E-Bike Battery Recycling
Presented by Rob Latham, Call2Recycle
1pm, The Lab
Call2Recycle, the nation’s leading battery stewardship organization, administers the industry’s e-bike battery recycling program. Join this session to learn more about the safe and compliant disposal of e-bike batteries and how your shop can get involved.
Topics covered will include:
What the program is and how it works
Retailer roles and responsibilities
- E-bike battery safety and best practices.
- Fire Safety and recycling materials available through the program: What to use and when .
- Promoting e-bike battery recycling with your consumers and community
NBDA Profitability Series
Retail Inventory Solutions
Presented by Chad Pickard, NBDA
2pm, The Alley
Discover the keys to unlocking profitability in your business through strategic inventory management. From effective stocking practices to leveraging data-driven insights... Don't miss this opportunity to gain actionable strategies that can reshape your approach, boost sales, and enhance the bottom line of your specialty bicycle retail business.
It's Electric! -
E-Bike Safety & Standards
Presented by Mike Fritz, Human Powered Solutions
2pm, The Backyard
Virtually every consumer product has seen significant change due to breakthroughs in technology. Bikes and e-bikes are no exception. This seminar will discuss some of the most recent, and potentially most beneficial technology-related enhancements to products in our industry. We'll focus on some of the recent regulations governing e-bikes and also take a look at what is coming in the future.
Tech Clinic-
SR SUNTOUR SUSPENSION SERVICE
2pm, Meeting Room 4
Many shops overlook the fact that SR Suntour forks are found on a number of bicycles sold in the IBDs and also many mass merchants. Shops see these products all the time, and believe it or not, you can make money selling the service on these, just like other suspension product in the marketplace. Perfect for Mechanics, Service Managers, and other Shop Employees.
NBDA Profitability Workshop #2 -
Retailer Opportunities & Threats
3pm, NBDA Booth
Join NBDA President Heather Mason in a workshop inspired to unite retailers in conversations focused on identifying specialty retailer opportunities and threats within the current state of retail and then working in small groups to brainstorm ways to build momentum and defend profitability in our shops.
It's Electric!-
How to Sell Premium Pedal-Assist E-bikes
Presented by Rob Kaplan, Bulls Bikes
3pm, THE LAB
In this presentation, retailers will gain valuable insights into how to sell premium pedal-assist eBikes. With the explosion of Ebikes in the US bike market, premium pedal-assist Ebikes provide the best opportunity for specialty retailers to add value, and create unique selling opportunities.
Ride On! -
Inspire Your Customers with Rider Education
Presented by Rich Conroy, Bike New York & League of American Bicyclists
4pm, The Alley
Biking education is essential to inspiring more riders. Shops that build rider skills and confidence through education are removing a critical barrier to riders, connecting new riders with experienced riders, and contributing to creating strong Bicycle Friendly Communities. Learn tips to inspiring more riders through rider education from League of American Bicyclists expert, Rich Conroy.
DAY Two - Thursday, March 7th
Sessions at CABDA take place either on the show floor in our breakout spaces: THE LAB, THE BACKYARD, THE ALLEY...Or in our seminar rooms located off of the main lobby.
Solution Center -
How to Make Money in Service
Presented by Chad Pickard, NBDA
10:30AM, The Alley
Uncover strategic insights and actionable solutions as NBDA P2 Moderator Chad Pickard, delves into the challenges and opportunities faced by service-oriented businesses.
From optimizing processes to enhancing customer experience, this session promises to equip you with the tools needed to turn on the profitability in your service department.
Don't miss this unique opportunity to gain invaluable perspectives and transform your service department's financial landscape.
Solution Center -
Understanding The Customer Journey
Presented by Yan Lee, Zidy
11:00AM, The LAB
Join us for an enlightening workshop with Yan Lee, a seasoned expert in customer engagement within the dynamic world of the bicycle industry. In this immersive session, Yan will delve deep into the intricacies of understanding and engaging customers at every stage of their journey, paving the path towards optimal results.
NBDA Profitability Workshop #1 -
Retailer Strengths & Weaknesses
11:30 AM, NBDA Booth
Join NBDA President Heather Mason in a workshop inspired to unite retailers in conversations focused on identifying specialty retailer strengths and weaknesses within the current state of retail and then working in small groups to brainstorm ways to capitalize and strengthen.
Keynote-
The Power of Bike Shop Data
Presented by Jay Townley, Human Powered Solutions
12PM, The Backyard
There are essential Key-Performance-Indicators (KPI’s) that every bike shop, no matter what the size should compare to their business plan no less than every month. Every bike shop business plan should be crafted using the typical KPI’s provided by the NBDA and discussed in this seminar!
E-bike Revolution: Building and Maintaining a Steady Customer Base and Public Image
Presented by John Allen, ABEA & sheldonbrown.com
12pm, The LAB
E-bikes raise new issues of rider safety and public image for the bicycle industry. Local, state and national government and the media are responding to the increase in e-bike use, sometimes positively, sometimes not. Infrastructure, product design and motor-vehicle crash prevention features can help smooth the advent of e bikes, but rider education also is essential to build a steady customer base. Examples from the boating, ski and motorcycle industries can help to point the way. A lively discussion is expected.
Building a Training and Development Plan
Presented by Brennan Marquez, Specialty Retail Consultancy
1pm, The Alley
What does your staff need to know today? Tomorrow... next year? What pathways are available to them within your business? We will step through the process of building a Training and Development plan in order to answer these questions, refine your inhouse training program and increase staff retention.
Tech Clinic-
SR SUNTOUR SUSPENSION SERVICE
2pm, Meeting Room 4
Many shops overlook the fact that SR Suntour forks are found on a number of bicycles sold in the IBDs and also many mass merchants. Shops see these products all the time, and believe it or not, you can make money selling the service on these, just like other suspension product in the marketplace. Perfect for Mechanics, Service Managers, and other Shop Employees.
It's Electric! -
E-Bike Safety & Standards
Presented by Mike Fritz, Human Powered Solutions
2pm, The Backyard
Virtually every consumer product has seen significant change due to breakthroughs in technology. Bikes and e-bikes are no exception. This seminar will discuss some of the most recent, and potentially most beneficial technology-related enhancements to products in our industry. We'll focus on some of the recent regulations governing e-bikes and also take a look at what is coming in the future.
NBDA Profitability Workshop #2 -
Retailer Opportunities & Threats
2pm, NBDA Booth
Join NBDA President Heather Mason in a workshop inspired to unite retailers in conversations focused on identifying specialty retailer opportunities and threats within the current state of retail and then working in small groups to brainstorm ways to build momentum and defend profitability in our shops.